Submit a request
Trove Market Helpdesk
Welcome to our FAQ page hosted by Zendesk. Click on "Trove" logo or http://www.usetrove.com to go back to Trove Market Homepage.
Gifting $5 and Get $10 referral program
Questions about Gifting friends $5 and Get $10 dollar for each referral.
Why use Trove (http://useTrove.com)?
Overview: Buying Items in Trove
Overview: Selling Items in Trove
Getting Help, and about Zendesk
How do I search for an item?
How do I save my search?
How do I delete a saved search?
How can I see my mutual connections with the seller?
How do I make an offer to buy an item?
Why do you ask for my credit card when I make an offer?
See all 13 articles
Is listing free? What are the costs?
How do I list an item for sale?
How do I edit my listing?
Why do you ask for my availability?
What is an offer? Why do I have to accept it?
Where do I see offers I’ve received for my listing?
See all 14 articles
Credit Card Offers vs. Cash on Pick-up Offers.
What is the difference between Cash on Pickup Offers vs. Credit Card Offers?
Why I can't make cash on pick-up offers on some items?
Why can't I accept credit card as payment for items I am selling?
Account and Settings
I'm getting a "Could not connect with Facebook" error.
Why do I have to login with Facebook?
How do I change my email address?
What is "Pending" status I see on my credit card statements?
What electronic payment methods do you support?
Why does my credit card statement show a recurring charge?
Pay Out Process (Credit/Debit Transactions)
How quickly do I get my money once a purchase is completed?
What payout methods do you support?
How can I change my payout details?
What is Venmo?
What are merchant accounts?
Powered by Zendesk